AI that knows your business. Runs on your network.
Sentinel is a self-hosted AI agent platform for healthcare. Train it on your own docs, FAQs, and protocols. Connect it to your website, WhatsApp, and Instagram. Patient data never touches a third-party server.
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Maple Ridge Care
AI Assistant
Live chat widget, trained on your content
The problem
The problem with cloud AI in healthcare
ECRI named AI chatbot misuse the #1 health tech hazard of 2026. The risks are real.
Cloud AI tools
- Patient data sent to US-based servers
- Conversation logs stored by third parties
- No control over model updates or behavior
- PIPEDA compliance is your problem, not theirs
Sentinel
- AI runs entirely on Canadian infrastructure
- Full audit logs under your control
- Model fine-tuned on your content only
- PIPEDA and HIPAA compliant by architecture
Platform
What you can do with Sentinel
Everything you need to deploy AI agents for your organization.
Multi-Channel Support
One AI agent across your website, WhatsApp, Instagram, and email. Clients reach you on the channel they prefer, and the AI knows the full conversation history.
Knowledge Base
Upload documents (including PDFs), paste text, or batch-fetch multiple webpages at once into each bot's knowledge base. FAQs, care protocols, intake forms, policies. The AI references your content in every conversation, answering like someone who actually works there.
Analytics Dashboard
See what clients are asking, where the AI helps, and where it hands off to staff. Per-bot analytics show session duration, channel breakdown, and conversation volume. Full-text search across all messages. Flag conversations for follow-up, filter by status, and configure email alerts for escalations.
Complete Data Control
Every conversation is logged on infrastructure you control. Full audit trail for regulatory review. Export conversations as CSV or structured JSON with session metadata. Delete data when you want.
Getting started
Live on your website in minutes
Three steps from signup to a working AI agent on your site.
Create your bot
Log into the dashboard, pick an industry template, and customize the system prompt. Upload documents, paste text, or fetch your website pages into the knowledge base so the AI knows your specific content.
Test in the playground
Chat with your bot in real-time using the built-in playground. Streaming responses show you exactly how it will feel for your clients.
Embed on your site
Copy one line of code from the dashboard and paste it into your website. A branded chat widget appears instantly, no developer needed.
One script tag. That's it.
Manage everything from one place
Create bots, monitor conversations, review analytics, and train your AI, all from a clean dashboard you can access from any device.
Dashboard
Visiting hours inquiry
Website widget, 3 min ago
Intake process question
WhatsApp, 12 min ago
Medication schedule request
Website widget, 28 min ago
Your docs become your bot's expertise
Upload your FAQs, policy documents, intake forms, and care protocols directly into each bot's knowledge base. Paste multiple URLs at once and we'll fetch all the pages for you. The AI references these documents in every conversation, giving accurate, specific answers instead of generic responses.
- Upload .pdf, .txt, .md, .csv, .json, or .html files (up to 2MB each)
- Paste text directly, or batch-fetch multiple webpages by URL
- Up to 20 documents per bot, updated anytime
- Documents stay on Canadian infrastructure, never sent to third parties
visiting-hours-faq.txt
2.1 KB · 1,240 chars
intake-process.md
8.4 KB · 5,890 chars
service-offerings.html
14.2 KB · 11,430 chars
privacy-policy-summary.txt
3.8 KB · 2,760 chars
care-protocols-2026.pdf
156 KB · 24,100 chars · PDF
Content injected into every conversation automatically
Use cases
Built for regulated industries
DS Agencies
Answer family inquiries, intake questions, and service information requests 24/7 without exposing client data to cloud AI.
Healthcare Clinics
Triage patient questions, provide after-hours support, and handle appointment inquiries with an AI trained on your specific practice protocols.
Wellness Practitioners
Serve clients with AI trained on your books, recordings, and therapy frameworks. Extend your expertise without compromising privacy.
Pricing
Simple, transparent pricing
Shared infrastructure keeps costs low. Self-hosted keeps data safe.
General
Cloud-backed AI
per month
Based on conversation volume and channels
- AI agent on your website
- Multi-channel support
- Train on your content
- Not self-hosted
Healthcare
Self-hosted AI
per month
Based on users, training data volume, and channels
- Everything in General
- Self-hosted, Canadian infra
- PIPEDA/HIPAA compliant
- Full audit logging
Bundle
Meridian + Sentinel
per month
Based on agency size and compliance needs
- Full Meridian compliance
- Full Sentinel AI agents
- Discounted bundle rate
- Priority support
Cloud AI is already a compliance risk
Under PIPEDA and Ontario's PHIPA, organizations handling personal health information must control where data is processed and stored. Federal privacy reform is pending, and proposed fines reach C$25M or 5% of revenue. Self-hosted AI is the safest path forward.
Why self-hosted AI is the safest path forward
No cross-border transfers. Data stays in Canada, on your infrastructure.
PIA-ready audit trails. Every conversation logged under your control.
Your data trains nobody else. Unlike cloud AI, conversations never improve someone else's model.
Compliant by architecture. Not by policy, not by contract, by design.
Your clients deserve better than a generic chatbot
Get a self-hosted AI agent trained on your content, running on Canadian infrastructure.