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CUSTOMER STORIES

Real results from real agencies.

See how Ontario healthcare organizations are using Merakey to stay compliant and protect patient data.

Featured Partnership

MyHealthConnect (SeamlessCare)

Technology Partnership

Healthcare management solutions

“Merakey gave us the infrastructure to build healthcare software without compromising on privacy or compliance.”

SeamlessCare's Home Portal is the system Ontario developmental services agencies already use to manage their operations. Through our partnership with MyHealthConnect, Merakey provides the underlying technology infrastructure, from compliance scanning to AI tooling, that powers the next generation of their healthcare management platform. Everything runs on Canadian servers, fully integrated across three product lines.

$7,500+

monthly recurring

100%

Canadian hosted

3

products integrated

Representative Scenarios

How agencies like yours are using Merakey

These scenarios represent common use cases across Ontario developmental services agencies. Details have been generalized to protect agency identities.

Meridian

QAM Audit Prep

A 12-home DS agency in Southern Ontario reduced audit preparation from 2 weeks to 2 hours using automated compliance scanning.

Key result

2 weeks to 2 hours

audit preparation time

Sentinel

Client-Facing AI

A mid-size agency deployed a self-hosted chatbot trained on their policies, handling 200+ family inquiries per month without exposing data to third-party servers.

Key result

200+

inquiries handled monthly

Healex

eMAR Transition

An agency group managing 8 locations eliminated paper medication administration records, reducing missed-dose incidents by 40%.

Key result

40% reduction

in missed-dose incidents

By the Numbers

The platform behind the results

79

Ontario DS agencies scannable

0

External data transfers

100%

Canadian infrastructure

3

Integrated products

Ready to write your own success story?

See what Merakey can do for your agency. Start with a free compliance scan.